18Oct
Chief Data & Analytics Officers Fall 2020 Conference
I'm speaking at the CDAO Conference. Click to learn more.
11Oct
Social Group and Social Media Tethering
The connections you have help to drive the social tethering process.
04Oct
2020 Out & Equal Workplace Summit
I'm very pleased to announce...
08Sep
Customer Obsession & Customer Circumspection: Moving from Creepy to Responsible
Have you ever approached a stranger and exclaimed, "I'm obsessed with you!" as you...
03Sep
The Interplay of Brand and Customer Experience with Amazon.com
Have you ever received a package in error for a person you didn't know?
