20FebInsuranceContinued Doping from Poor IOC Distribution ManagementInsurance distribution management may be a model to solve International Olympic Committee (IOC) doping issues.
06FebHealth Care, LGBTQ+, NewsLGBTQ+ Speaker Series: Cross-Sector PartnershipsThe CVS Health-Accenture LGBTQ+ Health Equity Speaker Series next discusses cross-sector LGBTQ+ partnerships and solutions.
02FebCustomer Experience, Health Care, NewsQualtrics XM Pros Health Care Community KickoffI shared about changing health care models at the Qualtrics XM Pros Health Care Community kickoff.
30JanCustomer Experience, Health CareHealth Care Customer Experience EvolutionCustomer experience is in a time of dramatic change in health care and insurance.
29DecCustomer Experience, NewsQualtrics XMPN Experience Community ChampionI'm now a Qualtrics XMPN Experience Community Champion.
29DecHealth Care, LGBTQ+, NewsLGBTQ+ Speaker Series: LGBTQ+ Mental WellnessThe LGBTQ+ Health Equity Speaker Series has returned with Session 3 discussing the mental wellness.
07SepLGBTQ+, News2021 Out & Equal Workplace Summit PresentationI’m speaking at the 2021 Out & Equal Workplace Summit on Public Intercompany LGBTQ+ Panels.
06SepCustomer Experience, NewsDigital Insurance Connect Panel on PersonalizationI'm speaking at the Digital Insurance Connect Virtual Conference on hyper-personalization.
06AugHealth Care, LGBTQ+, NewsLGBTQ+ Speaker Series: Transgender Health Care AccessThe LGBTQ+ Health Equity Speaker Series's next session is on the transgender patient experience.
26JunHealth Care, LGBTQ+, NewsHosting CVS Health Live – Supporting LGBTQ+ Holistic HealthI recently hosted the CVS Health Live episode Supporting the Holistic Health of the LGBTQ+ Community.